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Guest Information for Properties Managed by Premier Holidayss

These terms and conditions apply in addition to the Premier Holidays Conditions of Use and any other terms, conditions, notices and disclaimers contined elsewhere on and its associated website. You agree to all such terms, conditions, notices and disclaimers.

Check In Time
Check in time is strictly 2.00pm. Early check-ins are subject to availability.

Check Out Time
Check out time is strictly 10.00am. Late check-outs are subject to availability.

Cancellation - Apartment

  • 30% deposit due at time of booking
  • Full Payment due 21 days prior to Arrival
  • All Deposits are Non-Refundable
  • Minimum 3 Night Stay

** Booking cancelled due to COVID will receive a credit voucher

Children and Extra Persons

  • Cot Hire: Rates on Application
  • High Chair Hire: Rates on Application
  • Rollaway Hire: Rates on Application
  • Children using existing bedding stay free of charge
  • Children 3 years+ needing additional bedding, adult rates apply

Our rooms are presented in a high standard & we expect them to be maintained to this standard. All rubbish is to be placed in the bins provided or in the outside bins. All dishes to be loaded into the dishwasher and the dishwasher is to be turned on.

Your apartment is cleaned prior to arrival and upon departure. Your Tariff includes a standard clean, however should any additional cleaning be necessary, or the accommodation has had smoking inside, then additional charges at our standard cleaning rate of $40.00 AU per hour to restore the property to standard may be charged to your credit card.

Credit Card details are held by us for security purposes. Any breakages or damages not caused by normal wear and tear will be charged to your Credit Card if necessary, however, it is not our intention to charge for replacement of accidental broken glass or plates for example. Charges will be imposed if the accommodation is left in an unreasonable condition, eg:

  • Dirty dishes not rinsed and stacked in the dishwasher
  • Rubbish not removed from the accommodation and disposed of in the outside bins
  • Soiled or stained bed covers, rugs, upholstery etc.
  • Lost, damaged or misplaced keys
Any breakages or damage to the accommodation, its fittings or facilities will be charged to the Guest at replacement/repair cost plus 10%.

Lost Keys
Room keys are the responsibility of the Guest. If these keys are lost, replacement cost of $44.00 AU per key will be charged to the Guest.

Loss of Property
Please note that this apartment is a privately owned and operated home and as such the owner or agent accepts NO responsibility for loss of property. Whilst all assistance will be taken to assist with the recovery of lost property, the responsibility remains with the Guest. It is recommended that you review your travel insurance requirements prior to commencement of your stay to ensure adequate protection of your valuables.

These terms and conditions are subject to change.

Thank you for choosing to stay with Premier Property Solutions
and we hope you enjoy your stay.